How To Determine How Many Billing People You Need

Here’s the scenario. Your accounts receivables are pretty high, and your facility has decided to bring in temporary personnel to help catch up. But you’re unsure how many people you need and what would make it cost effective.

The last thing to think about in making the determination as to how many people you need is the outstanding dollars you have. Many people would think that should be number one on your list, but the truth is that you’ve used that dollar figure only in determining that you need people.

The real figure you want to use is how many outstanding claims there are to work through. There’s a major different between looking at $100,000 in outstanding claims and learning that’s the total for 3 claims as opposed to looking at $100,000 and seeing that pertains to 1,000 claims.

The next thing you need to look at is whether the claims you need worked are electronic or paper claims. Paper claims take longer to work, especially if a lot of bills need to be sent out, so the number of claims will be lower that you’ll need to look at.

The final determination is how quickly you want the clean up to take. You can think about hiring one or two people for a longer term, or doubling that figure or more if you want things completed quicker. Costs may be comparable overall, but it’s possible to save some on travel by hiring more people if some of the billing personnel being brought in are flying in.


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